Hosting assessment
We review your ACT! version, user count, database, storage, integrations, and access requirements.
ACT CRM Hosting
ACT CRM Hosting for Secure Remote Access
Access your ACT! CRM software and customer data from anywhere with secure ACT CRM hosting from QBClouds.
Keep your familiar desktop CRM while gaining centralised access, automated backups, managed infrastructure, and 24/7 technical support.
- Free Migration Assistance
- Secure Multi-User Access
- Daily Automated Backups
- 99.99% Uptime Guarantee
- Enterprise-Grade Security
- 24/7 Technical Support
What Is ACT CRM Hosting?
ACT CRM hosting places your licensed ACT! Premium Desktop application and CRM database on a secure remote server. Authorised users can access the familiar ACT! interface through the internet to manage contacts, customer records, sales opportunities, activities, calendars, notes, and reports.
Instead of tying employees to an office computer, VPN, or local server, ACT CRM cloud hosting keeps the application and database in one centralised environment for secure remote access.
QBClouds manages the hosting infrastructure, automated backups, routine maintenance, login assistance, and hosting-related technical support. Your business retains control of ACT! users, permissions, customer data, and CRM workflows. Businesses using remote accounting or tax applications can also explore our Tax hosting services.
ACT! Licensing and Hosting Are Separate
ACT! software licensing and hosting are separate services. Customers maintain valid ACT! licenses, while ACT Premium hosting provides the remote infrastructure for an eligible desktop version.
Before migration, QBClouds reviews your ACT! version, users, database size, integrations, storage, operating-system compatibility, and working requirements. You can also check the official ACT! system requirements to confirm supported software and environment details.
How Does ACT CRM Cloud Hosting Work?
The hosting process is designed to keep the transition organised and minimise disruption to your daily CRM activities.
Environment configuration
Server resources are prepared according to your expected workload.
Application installation
Your eligible ACT! software is installed using valid customer-provided licensing.
Database migration
Your existing CRM database and supporting files are transferred to the hosted environment.
User setup
Authorised employees receive individual remote-access credentials.
Testing
Essential workflows, reports, integrations, permissions, exports, and printing are checked.
Launch and support
Your team begins working while QBClouds manages the hosting infrastructure and provides technical assistance.
The main difference is where the application operates. Your team continues using ACT!, but the software and central database run on managed cloud infrastructure rather than a server located in your office.
Why Move ACT! CRM to the Cloud?
Customer information is most valuable when the right employees can reach it at the right time. If ACT! is limited to one office computer or local network, remote employees and multi-location teams may struggle to access current CRM records.
ACT cloud hosting helps remove this location dependency. Approved employees can connect to a centralised workspace without requiring your business to purchase, configure, and maintain its own physical server.
Access ACT! Outside the Office
Authorised users can reach the hosted workspace from supported devices with a suitable internet connection. ACT cloud hosting supports employees working from home, travelling sales teams, consultants, hybrid teams, and multiple branches.
Device, operating-system, integration, and remote-access compatibility should be tested before deployment.
Centralise Customer Information
A hosted ACT CRM environment keeps customer communication, contact notes, activities, sales opportunities, account histories, and reports in one central database.
Authorised employees work with current information according to ACT! roles and permissions, reducing copied files and outdated records.
Reduce Dependence on Local Servers
QBClouds manages hosting infrastructure, backups, storage, maintenance, performance, and technical troubleshooting, reducing the burden of purchasing and administering an office server.
Key Benefits of ACT CRM Hosting
Secure Remote CRM Access
Individual credentials and ACT! roles provide controlled access to customer information away from the office. Strong passwords and responsible user behaviour add another layer of protection.
Better Multi-User Collaboration
Approved users work with the same centralised ACT! database, helping reduce duplicate records, outdated contact details, repeated data entry, and delays between remote and office employees.
Support for Remote and Hybrid Teams
ACT CRM cloud hosting supports remote staff, distributed sales teams, multiple offices, and hybrid work without requiring everyone to use the same physical office network.
Managed Hosting Infrastructure
QBClouds manages server setup, infrastructure maintenance, resource monitoring, storage, remote-access assistance, and hosting-related troubleshooting. ACT! updates and add-ons are checked for compatibility before important changes.
Automated Backups and Reliable Availability
Daily automated backups help protect hosted CRM data, while a 99.99% uptime guarantee supports reliable application availability. Backup retention and restoration terms are confirmed during onboarding.
Scalable Server Resources
Users, storage, memory, and processing resources can be reviewed as your database, team, and compatible business applications grow.
ACT! CRM Features Available in a Hosted Environment
Hosting changes where your eligible desktop software runs; it does not replace ACT! or independently add features to your license.
Depending on your ACT! version, license, configuration, and integrations, your team may use features such as:
- Contact and company management
- Customer histories and notes
- Sales pipeline management
- Opportunity tracking
- Tasks and activity scheduling
- Calendar management
- Custom fields and layouts
- Dashboards and reports
- Email and communication tools
- List management
- User roles and permissions
- Compatible Microsoft and third-party integrations
Feature availability must be confirmed against your ACT! product and subscription. QBClouds manages the hosting platform, while ACT! determines the CRM functionality included in your software license.
Security and Data Protection
Customer records can include names, email addresses, telephone numbers, sales details, communication histories, and confidential notes. Protecting this information requires both technical controls and responsible internal practices.
QBClouds uses enterprise-grade security measures to protect the hosted environment and limit access to authorised users. The hosting environment can provide a more controlled alternative to leaving CRM information on individual office computers or unmaintained local servers.
Important security practices include:
- Individual remote-access credentials
- Controlled user access
- Network and server protection
- Infrastructure monitoring
- Automated backup processes
- Managed server maintenance
- Prompt removal of access for former employees
- Strong passwords and secure user behaviour
Shared Security Responsibilities
Hosting does not remove every security responsibility from your business.
QBClouds protects and manages the hosting infrastructure. Your organisation remains responsible for deciding who should have access, configuring appropriate ACT! permissions, protecting credentials, managing customer data lawfully, and removing users who no longer require access.
Businesses subject to legal, contractual, or industry-specific requirements should conduct their own compliance assessment. A hosting provider should not claim that using a server automatically makes an organisation compliant.
ACT CRM Hosting vs. Local Installation
| Area | ACT CRM Hosting | Local Installation |
|---|---|---|
| Application location | Managed remote server | Office computer or local server |
| Remote access | Designed for authorised remote connections | May require a VPN or additional setup |
| Server ownership | Infrastructure managed by QBClouds | Hardware purchased and managed by the business |
| Backups | Automated hosting backup processes | Business must configure and monitor backups |
| Maintenance | Hosting infrastructure managed by the provider | Internal team or IT contractor manages the server |
| Multi-location use | Central environment for approved users | Often depends on office network configuration |
| Scalability | Resources can be reviewed and adjusted | May require hardware upgrades or replacement |
| Initial infrastructure cost | No need to purchase a dedicated office server | May require hardware and server licensing |
| Technical support | 24/7 hosting-related assistance | Depends on internal staff or third-party IT support |
| Data control | Customer controls users and ACT! permissions | Customer controls users, devices, and server |
Neither setup is automatically right for every business. A local installation may suit an organisation with an experienced internal IT team, reliable infrastructure, and employees who work primarily from one location.
ACT CRM hosting may be more suitable when a business needs remote access, centralised data, reduced server administration, and predictable hosting support.
Free ACT! CRM Migration and Onboarding
Moving an important CRM database should follow a planned process. An incomplete migration can disrupt reports, integrations, permissions, or everyday workflows.
QBClouds provides migration assistance to move eligible ACT! software, databases, and related files into the new environment.
Migration Assessment
We review the ACT! edition, version, licensing, users, database size, storage, integrations, add-ons, printing, exports, roles, and access requirements.
Environment Preparation and Database Transfer
The hosted server is configured for the assessed workload, compatible applications are installed, and your CRM database and supporting files are securely transferred at an agreed time.
Workflow Testing
Your team tests logins, contacts, activities, calendars, opportunities, reports, email connections, printing, exports, permissions, add-ons, and integrations before deployment.
User Onboarding
Authorised users receive login details and guidance for opening the remote environment, launching ACT!, and accessing approved files and applications.
Need a hosting plan sized for your ACT! setup?
Tell us how many users you have, what version you run, and which integrations matter most. We’ll help you compare the right hosting fit before you commit.
Support for Compatible Applications and Integrations
Many businesses use ACT! alongside email, Microsoft Office tools, accounting applications, document utilities, or industry-specific software.
QBClouds can review whether compatible applications can be hosted in the same environment. Keeping related desktop applications together may simplify workflows and reduce the need to move files repeatedly between local and remote systems.
Possible integrations depend on:
- Your ACT! version
- The third-party application version
- Vendor support policies
- Operating-system compatibility
- User licensing
- Database requirements
- Integration architecture
- Server resources
Support should not be assumed for every application or add-on. Compatibility must be verified before installation or migration.
Who Should Use Hosted ACT CRM?
ACT CRM hosting can support various organisations that rely on ACT! Premium Desktop but want greater flexibility than a traditional office installation provides.
Sales Teams
Sales representatives can access customer histories, activities, opportunity details, and follow-up information while working remotely or between offices.
Customer Service Teams
Service employees can review centralised customer information and add relevant notes according to their assigned permissions.
Small and Medium-Sized Businesses
Businesses without dedicated server administrators can use a managed environment instead of purchasing and maintaining local server hardware.
Multi-Location Organizations
Employees at different branches can connect to one centralised CRM environment rather than maintaining separate local databases.
Remote and Hybrid Businesses
Organisations with employees working from home or travelling can provide controlled access without requiring everyone to use the same office network.
Consultants and Professional Service Firms
Authorised professionals can review customer and activity information through individual accounts while the business maintains control over access.
What Determines ACT CRM Hosting Pricing?
Hosting requirements can vary between businesses. Pricing may depend on:
- Number of authorised users
- Required server resources
- Database size
- Storage requirements
- Additional hosted applications
- Integration complexity
- Backup and retention requirements
- Migration needs
- Specific security or configuration requests
ACT! licensing charges are separate from QBClouds hosting fees. Before choosing a plan, confirm what is included, whether additional applications create extra costs, and whether your existing ACT! license is eligible for the proposed environment.
A custom assessment helps avoid paying for resources you do not need while ensuring the environment is suitable for your actual workload.
How to Choose an ACT CRM Hosting Provider
A provider should be evaluated on more than its advertised monthly rate. CRM access affects customer communication, sales activity, and everyday operations, so the support and hosting terms matter.
Before selecting a provider, ask:
- Does the provider support my ACT! version?
- Will it review my integrations before migration?
- What is included in migration assistance?
- How frequently is hosted data backed up?
- How long are backups retained?
- What is the restoration process?
- What uptime commitment is provided?
- Is technical support available outside standard business hours?
- Can server resources be adjusted as the business grows?
- Are additional applications supported?
- What happens to my data if I cancel?
- Are ACT! licensing costs included or separate?
A reliable provider should explain these points clearly rather than making broad promises that do not account for software compatibility or customer responsibilities.
Why Choose QBClouds for ACT CRM Hosting?
QBClouds helps businesses move eligible ACT! Premium Desktop environments to managed cloud infrastructure without changing the CRM workflows their teams already understand.
Free Migration Assistance
Our team helps assess, transfer, configure, and test your eligible ACT! environment to make the transition more manageable.
24/7 Technical Support
Hosting-related assistance is available around the clock. If employees have trouble accessing the server or experience an infrastructure-related issue, they do not need to wait for the next business day to request help.
Automated Backups
Daily automated backups help protect hosted CRM data and support recovery when an eligible restore point is required.
99.99% Uptime Guarantee
Our managed infrastructure is designed to keep hosted applications available while reducing dependence on office hardware.
Flexible, Scalable Environments
Server resources can be configured around your users, database, storage, and compatible applications, then reviewed as your requirements change.
Centralised Application Hosting
Where compatible and properly licensed, ACT! and related business applications may be installed in the same cloud environment to support a more connected workflow.
Frequently Asked Questions About ACT CRM Hosting
What is ACT CRM hosting?
ACT CRM hosting runs eligible, licensed ACT! Premium Desktop software and its database on a managed remote server. Authorised users connect over the internet instead of depending on an office computer or local server.
Is hosted ACT CRM the same as ACT! Cloud?
Not necessarily. A third-party hosted desktop environment generally runs an eligible ACT! desktop application on remote infrastructure. ACT!’s own cloud products and subscriptions are provided directly under ACT!’s product terms. Compare the licensing, features, access method, and support responsibilities before choosing.
Do I need an ACT! license?
Yes. Customers are responsible for maintaining valid and compatible ACT! licensing. Hosting fees cover the infrastructure and related hosting services, not ownership of the ACT! software unless specifically stated otherwise.
Can multiple users access ACT! at the same time?
Yes, properly licensed and authorised users can connect to the centralised environment. Actual concurrent-use capabilities depend on your ACT! licensing, application configuration, server resources, and database requirements.
Can I access ACT! from a Mac?
A Mac may connect to a Windows-based hosted environment through compatible remote-access software. However, the exact experience and supported features depend on the Mac configuration, remote client, ACT! version, and connected applications. Testing is recommended.
Can QBClouds migrate my existing ACT! database?
QBClouds provides free migration assistance for eligible environments. The team reviews your database, version, licensing, integrations, storage, and user requirements before arranging the transfer.
Will my ACT! interface change?
The hosted environment generally preserves the familiar interface of your installed ACT! desktop version. The remote login process will be different, but your available CRM features are determined by your ACT! software and license.
Can other applications be hosted with ACT!?
Compatible and properly licensed desktop applications may be hosted in the same environment. Each application and integration must be reviewed for operating-system, database, licensing, and server compatibility.
Are backups included?
QBClouds provides daily automated backups for the hosted environment. You should confirm the backup frequency, retention, restoration procedures, and any plan-specific conditions during onboarding.
Is ACT CRM hosting secure?
Hosting can provide controlled user access, managed infrastructure, server protection, monitoring, and automated backups. Security also depends on how your organisation manages passwords, ACT! permissions, employee access, devices, and customer data.
Will hosting improve ACT! performance?
A properly configured environment can provide more consistent resources than an ageing or overloaded office server. However, hosting cannot automatically correct a damaged database, incompatible integration, inefficient workflow, or poor local internet connection. These factors should be evaluated separately.
Can I try the service before fully migrating?
Yes. A trial can help your team evaluate remote access, application responsiveness, important workflows, printing, exports, integrations, and support quality before making a longer-term decision.
Move Your ACT! CRM to a Managed Cloud Environment
Give your team centralised access to ACT! CRM without the burden of managing an office server.
With QBClouds, you receive free migration assistance, automated backups, 99.99% uptime, scalable resources, and 24/7 hosting support—all while continuing to use the familiar ACT! software your business relies on.
Whether you are planning a full migration or just want to compare options, our team can review your ACT! version, user count, integrations, and hosting needs before you decide.
